Contact Places for People Scotland

At Places for People, your voice matters.

We're reaching out to our Customers for feedback through a number of surveys enhance our services.

You'll hear from us via email, phone, post, or in person visits to gather your input. Read more about our current surveys.

There are a number of different ways to get in touch with us.

Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.

You can use you online account 24 hours a day, 7 days a week. 365 days

Haven't got an account? It's quick and easy to sign up to create an account.

If you query is related to a new or ongoing repair email
CSC.RepairsTeam@placesforpeople.co.uk

If you have a Housing or tenancy related enquiry, please email
CSC.General@placesforpeople.co.uk

You can contact us by telephone on 0131 657 0600.

Lines are open Monday to Thursday 9am to 5pm and Friday from 9am to 4pm (excluding bank holidays).

Please note: calls to local numbers may be cheaper or included in your call package. Always check with your provider.

If you are not already a customer you can use our web form to send us the following enquiries:

We want you to be happy with the services you receive and we want to know when we get things right.

If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.

The Places for People press office is open for Places for People Scotland media enquiries.

Emails are regularly checked during office hours and enquiries will be responded to as quickly as possible.

Our postal address is:

Places for People Scotland
1 Hay Avenue,
Edinburgh,
EH16 4RW.

Please note: To avoid delays with post please contact us another way first.