We understand that getting ready for winter can be difficult for our Customers for many reasons. However, you're not alone and we're here to help and support you.
Whether you need guidance winterproofing your house, help with budgeting or money management, or support to keep your heating on this winter – you can find the help you need here:
Damp and mould advice
Damp and mould issues can heighten during winter, causing damage to your home and health concerns. We offer a range of support.
Get help with damp, mould and condensation
Cost of living support
If you're worried about the cost of food and energy or need help with your wellbeing or finding employment - we're here to help.
Discover the range of support available to you
Energy advice
With the rising cost of living, we understand that winter can be a stressful time financially. We’re here to offer advice and support.
Get help and support with your energy bills
Community projects
From Community centres and food banks to employment support and training, we have a range of projects to help you through winter.
Discover the range of Community projects available
Benefit changes
Navigating the benefit system can be challenging. Discover how your benefits might be affected and the support available.
Access benefit support and advice
Warm spaces
Warm Welcome UK provide dedicated spaces in public building across the country that provide free heated areas during the day.
Find a warm space in your CommunityRead our latest guides and tips to help you through the winter
Get help and support from our teams
We can help with budgeting, maximising your income through benefit take up and can point you in the right direction for more specialist help.
England
Get help and support from Places for People Money Advice Team
Email: moneyadvice@placesforpeople.co.uk
Tel: 01772 666 446
Scotland
Get help and support from Places for People Scotland Financial Inclusion Team
Email: financialinclusion@placesforpeople.co.uk
Tel: 0131 657 0600
Our Winter Toolkit has been designed to be your one-stop shop for winter support from across the Places for People organisation and our partners. From handy how-to guides to signposting to food banks and financial support, a wealth of resources are available to get you through this tough time of year.
If you can't find the support you need or want to know more about a resource, we're only a call away. You can contact our friendly Customer Contact Centre by calling 01772 667002 in England and Wales or 0131 657 0600 in Scotland.
We also offer a range of print support for Customers who prefer to receive their 'ready for winter' support offline. We understand damp and mould can be a particular concern during the colder months, so we've published an updated damp and mould guide to help. It's full of the latest Government guidelines and top tips to reduce the risk of damp or mould in your home. You may have already received your copy if you rent your home from Places for People. However, if you have yet to receive yours or have misplaced it, you can request one by talking to your Place Manager or by calling our Customer Contact Centre on the numbers stated above.